For ease of reference, all the features and functionality of the Climate Habits app (my.climatehabits.co.uk), website (climatehabits.co.uk and associated subdomains) and online groups, together with all its content (whether accessible wirelessly, electronically or downloadable for printing) shall be referred to herein as the service.
This service is maintained for your personal use and viewing. The access and use of the service featuring these terms and conditions constitutes your acceptance of these terms and conditions. They take effect from the date on which you first use this service.
You agree to use this service only for lawful purposes, and in a manner that does not infringe the rights of, or restrict or inhibit the use and enjoyment of, this service by any third party. Such restriction or inhibition includes, without limitation, conduct which is unlawful, or which may harass or cause distress or inconvenience to any person, and the transmission of obscene or offensive content or disruption of normal flow of dialogue within this site.
You are prohibited from posting or transmitting via this website any unlawful, defamatory, obscene, offensive or scandalous material, or any material that constitutes or encourages conduct that would be considered a criminal offence, likely to give rise to civil liability, or otherwise violates any law. We will fully co-operate with any law enforcement authorities or court order lawfully requesting or directing us to disclose the identity of anyone posting any such information or materials on this website.
Governing law
These terms and conditions shall be governed by and construed in accordance with the laws of England and Wales. Any dispute arising under these terms and conditions shall be subject to the exclusive jurisdiction of the courts of England and Wales.
Links to external websites
Links from this service will lead to other websites which are not under our control. We are not responsible for the content of any linked site. Listing and linking should not be taken as an endorsement of any kind and we accept no liability in respect of the content. We cannot guarantee that these links will work all of the time and have no control over the availability of the linked pages.
Disclaimer
This service contains information contributed by a wide range of individuals and organisations, so we offer no warranties that information published here is accurate or up-to-date. It does not constitute legal, medical, health, scientific, financial or other professional advice. You acknowledge and agree that Climate Habits is a personalised self-help system designed to help you act on climate change and that by participating you are solely responsible for deciding which of the suggested actions, whether provided by Climate Habits or other users, you put into practice and how to do so. The Climate Habits service should not be seen as a replacement for consultation or advice by qualified professionals. If you receive advice from a qualified professional that conflicts with anything in our service, the former should take precedence.
Copyright
Information, processes and tools used on this site are copyright of Climate Habits, and we have endeavoured to cite the copyright owners or sources of third party information where it is featured. Any queries about copyright should be addressed to help@climatehabits.co.uk.
Purpose of this Privacy Notice
Climate Habits is the “data controller”. This means that we are responsible for any of your personal data that we collect or use.
We will ensure that we will treat all personal information in accordance with data protection legislation, including the UK General Data Protection Regulation and Data Protection Act 2018. When we or our partners or suppliers collect, hold, use or process your personal data in any way, you are entitled to be told:
- the purpose for which the data is being used, and our lawful basis for processing it, how long we will keep your data, who we will share it with
- whether it will be transferred or accessed outside the UK or EU, and what legal safeguards are in place to protect it
- about any rights you may have, including the right to access your information, or to object to its being used
- about your right to complain to the Information Commissioner if you feel that your personal information has been mishandled
- about the identity of our Data Protection Officer
Personal data
Personal data is any information relating to an identified or identifiable natural living person, otherwise known as a ‘data subject’. A data subject is someone who can be recognised, directly or indirectly, by information such as a name, an identification number, location data, an online identifier, or data relating to their physical, physiological, genetic, mental, economic, cultural, or social identity. These types of identifying information are known as ‘personal data’. Data protection law applies to the processing of personal data, including its collection, use and storage.
Personal data we collect
Most of the personal information we collect and process is provided to us directly by you, though you may initially have been invited to join our service by your employer who will have provided us with your name and work email address for this purpose. This includes:
- Personal identifiers, such as your name, email address, organisation name and mobile phone number. This is collected or verified as part of your enrolment on our service.
- Information on how you use this website. This includes IP address and analytical cookies used to understand how users interact with this website. Further information on which cookies we use and why can be found in the section of this document relating to Cookies.
How we use your data
We will use your personal information to enable us to carry out our functions as a service provider to you. In this instance, your information will be used to help you choose and manage the actions you select as part of the Climate Habits service. This includes:
- Providing you with a personal goals list area where you can add, remove, and change actions you have chosen, and mark them as complete
- Enabling you to add your own personal custom actions to your own goals list (these are not shared with other users by us)
- Analysing the usage and performance of the service, and reporting to our clients on the aggregate status, progress and impact of groups of participants using it, including participation rates by organisation (not including the specific actions you choose personally or your contributions to group discussions)
- Inviting you to give feedback and optionally a testimonial about your experiences of the programme
- Inviting you to follow updates from Climate Habits after your programme finishes, for example inviting you to join other social media groups or email lists for which we will ask for your explicit consent separately
The Climate Habits programme may include other optional tools managed by third parties, for example for group chat or online meetings. You should refer to the terms of use for those services for questions about how your data will be used if you choose to use them.
How we use cookies
When you use our service, we may collect tracking information such as your browser type, the type of operating system you use, the name of your internet service provider and pages visited on the site.
We obtain this information by using technologies, including cookies, to increase the functionality and user-friendliness of our service and to better tailor it to your needs. For example, we may want to know how long the average visitor spends using the service or which sections get the most attention. Information such as this will only be used in aggregate form and does not identify you personally.
We have no control over cookies that may be added by third party sites linked from content on our service. We advise you read the privacy policies and cookie policy information on any third party sites you visit.
When you visit our website, we may store some information on your computer. This information will be in the form of a ‘cookie’ or similar file and can help us in many ways. For example, cookies allow us to tailor a website to better match your interests and preferences. With most internet browsers you can erase cookies from your computer hard drive, block all cookies or receive a warning before a cookie is stored.
Some cookies are essential to the technical operation of the service, for instance enabling you to log in securely to your personal area. These are listed here but you must accept them in order to be able to use the service.
The web analytics package we use on our site, Google Analytics, sets cookies to help us accurately estimate the number of visitors to the website and volumes of usage. The cookie management service on this site may also set a necessary cookie to remember your preferred cookie settings – including if you have rejected them – as you navigate this site.
The following cookies are set by this website:
| Cookie Name | Expiration Time | Description |
| _ga | 2 years | Set by Google Analytics. Used to distinguish users. |
| _gid | 24 hours | Set by Google Analytics. Used to distinguish users. |
| _gat | 1 minute | Set by Google Analytics. Used to throttle request rate. |
| wordpress_logged_in | End of session | Used to remember your login status for the site |
For further details on the cookies set by Google Analytics, please refer to the Google Analytics documentation.
Further information on how to prevent cookies from being stored on your computer can be found on the All about cookies website under the ‘manage cookies’ section.
The legal basis for processing your data
To process this personal data, our legal reason for collecting or processing this data is: Article 6(1) (a) consent and (b) performance of a contract.
Consent
Where you have freely given your consent – it will be clear to you what you are consenting to and how you can withdraw your consent;
- We rely on your consent to contact you, for example, to send you automated or manual email or mobile notifications about or as part of the service
- We rely on your consent for you to be able to log in and access the service
- We rely on your consent to share information about your participation in the programme with our clients in aggregate form (not including the specific actions you choose personally or your contributions to group discussions)
- This website uses analytical cookies, you can accept or reject these via the cookie settings and these can be changed at any time
You can withdraw your consent at any time by contacting help@climatehabits.co.uk
Performance of a Contract
Occasionally, we may also rely on Performance of a Contract, where the processing of your data is necessary to perform a contract we have agreed with your employer, and/or where participation in workplace initiatives is treated as part of your duties under your own terms of employment with them.
The lawful basis that we rely on to process your personal data will determine which of the following rights are available to you.
What will happen if you do not provide this data
If you do not provide email information, you may not be able to receive login details and use the service. You do not need to provide mobile phone information in order to use the service, although you will not be able to access the full service unless you do.
Who your data will be shared with
We may share this information with our suppliers who are managing this service and may need to process it to deliver the service we have asked them to provide. Our suppliers’ contracts with Climate Habits include clauses governing the limited purposes for which they may use the data they process on our behalf. Climate Habits and our suppliers won’t make your personal data available for commercial use without your specific permission.
You may withdraw your consent by contacting help@climatehabits.co.uk
How long your data will be held for
We will only retain your personal data for a maximum of 1 year.
Automated decision making or profiling
We will not use your data for any automated decision making or profiling. Where we invite you to set goals or express preferences, these may be used to provide you with the more relevant information as part of the service.
Transferring your data outside the UK and how it will be protected
Your data will be stored in the UK/EEA or jurisdictions with arrangements in place which satisfy regulators’ data adequacy requirements (for example, US under the UK-US Data Bridge Regulations).
Links to other websites
Where we provide links to websites of other organisations, this privacy notice does not cover how that organisation processes personal information. We encourage you to read the privacy notices of the other websites you visit.
Your data protection rights
You have rights over your personal data under the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018 (DPA 2018). The Information Commissioner’s Office (ICO) is the supervisory authority for data protection legislation, and maintains a full explanation of these rights on their website Climate Habits will ensure that we uphold your rights when processing your personal data.
How to complain
If you have any concerns about how Climate Habits is handling your personal data, you may contact our Data Protection Officer (DPO), Judith Porter, at judith@climatehabits.co.uk
How to contact the Information Commissioner’s Office
If you believe that your personal data has been misused or mishandled, you may make a complaint to the Information Commissioner, who is an independent regulator. You may also contact them to seek independent advice about data protection, privacy and data sharing.
Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
Website: www.ico.org.uk
Telephone: 0303 123 1113
Email: casework@ico.org.uk
Any complaint to the Information Commissioner is without prejudice to your right to seek redress through the courts.
Changes to our privacy notice
We may make changes to this privacy policy. In that case, the ‘last updated’ date at the bottom of this page will also change. Any changes to this privacy policy will apply to you and your data immediately. If these changes affect how your personal data is processed, Climate Habits will take reasonable steps to let you know.
This notice was last updated on 26 March 2024.