Help and support

If you have a question or are having a problem with our platform, please email us and we’ll aim to get back to you within 1 working day: help@climatehabits.co.uk

In our first workshop we’ll be exploring the aspects of our lifestyles that affect climate change and developing goals after this.

You’ll be given access to the ‘My goals’ section of the app during the first workshop session, and will be able to use and update it throughout the rest of the programme.

Climate Habits is a group-based programme combining workshops, this app, and a separate group chat – usually in WhatsApp.

Most of the personal information we collect and process is provided to us directly by you, though you may initially have been invited to join our service by your employer who will have provided us with your name and work email address.

Your information will be used to help you set and update your goals as part of the Climate Habits service. This includes:

  • Providing you with a ‘My goals’ area where you can add, remove, and change actions you have chosen, and mark them as complete
  • Enabling you to add your own personal custom actions to your goals (these are not shared with other users by us)
  • Analysing the usage and performance of the service, and reporting to clients on the aggregate status, progress and impact of groups of participants using it
  • If you choose to join, to invite you to participate in a WhatsApp group with your colleagues on the programme

Read more about our terms of use and privacy policy.

Your access to this app will normally end a few weeks after your group finishes the three-week programme.

If you want to keep your list of goals and progress, you’re welcome to export it as a PDF. You can do this at any time from the ‘My Profile’ section of the app.